1password
Senior Manager Implementation And Onboarding
Overview
We are seeking a Senior Manager Implementation and Onboarding to operate as a senior people leader, organizational architect, and strategic partner to cross-functional leaders, owning team strategy, execution standards, and technical onboarding execution.
About 1password
At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted.
Requirements & Eligibility
- 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering
- 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions
- Proven experience leading both IC technical teams and specialized technical roles
- Track record of successfully supporting customers across segments in complex, security-focused technical environments
- Experience implementing repeatable service delivery models
- Strong familiarity with security, identity, or IT administration domains strongly preferred
Key Responsibilities
- Lead and scale multi-layered, high-performing technical onboarding teams
- Partner closely with senior leaders in Customer Success, Sales, Support, and Product
- Directly support complex implementations and guide the team through technical challenges
- Define success metrics and operating rhythms for technical deployment and onboarding teams
- Troubleshoot integrations, APIs or automation workflows
Disclaimer: Trace Hiring is an independent job board. We are not directly affiliated with 1password. Please verify all details on the official company application portal.