Aalberts surface technologies
Technical Services Manager – Braze
Overview
The Technical Services Manager – Braze is responsible for providing internal and external customer support and for being the key technical resource for the sales team, offering technical knowledge/expertise.
About Aalberts surface technologies
Aalberts Surface Technologies provides advanced surface treatment solutions and expert technical services.
Requirements & Eligibility
- Requires a degree in Metallurgy or related field (material science)
- A minimum of five years of manufacturing experience or equivalent
- Extensive knowledge of heat treating principles including time, temperature, transformation relations, and brazing
Key Responsibilities
- Key resource to assist members of the Sales Team with technical and quality knowledge / expertise related to brazing, nitriding, and FNC processing
- Audit internal systems based on AS9100, NADCAP, and customer requirements in support of Operations
- Monitor and analyze quality performance in order to identify and assist in developing permanent solutions to key technical challenges
- Collaborate with production to develop and implement controls and improvements
- Specify and / or assist in developing the processing parameters for new jobs using customer purchase orders, specifications and drawings
- Respond to customer complaints and follow up to ensure effectiveness of corrective actions
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