Adapthealth

Overview

The Operations Specialist role is one that supports patient care and operational excellence in our business, impacting patient outcomes while driving process improvements and team performance.

About Adapthealth

At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home.

Requirements & Eligibility

• High School Diploma, Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required
• Valid and unrestricted driver’s license
• One (1) year of relatable work experience required
• Excellent verbal and written communication skills including analytical, problem-solving and decision-making abilities with attention to detail

Key Responsibilities

• Support regional operations through workflow improvement, training, and process optimization
• Review and process documentation, including insurance verification, authorizations, and order accuracy
• Navigate EMR systems to enter, track, and validate patient and authorization data
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality
• Collaborate with teams and leadership to resolve issues and communicate trends
• Maintain knowledge of payer guidelines, products, and services to ensure compliance
• Assist with training materials, onboarding, and cross-functional support
• Participate in projects to refine processes and enhance operational performance