Solutions Architect at Airwallex

Role Overview

As a Solutions Architect within the Solutions Engineering team, you will work closely with our commercial leaders, regional GMs, CTO, Product leadership, and cross-functional stakeholders to shape winning technical strategies for our most strategic enterprise clients. You will lead the full pre-sales discovery process, translate complex requirements into scalable architectural designs, and guide customers in unlocking the full value of Airwallex’s technology.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments,

Key Responsibilities

Drive thought leadership and build executive relationships with key business and technical stakeholders
Develop white paper / competitor studies / support “how to win” strategy development with the enterprise commercial, strategy, and marketing teams
Own pre-sales activities for strategic customers from technical perspectives, owning RFP process and develop proof of concepts
Work with account executives to design solutions that solve critical business challenges for our clients, throughout the pre-sales, solution design, and implementation processes
Act as the voice of the customer to inform our product team on insights, product gaps, and opportunities across the markets

Requirements & Eligibility

Bachelor's degree in a STEM discipline, with strong academic achievements
At least 10 years of experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise or payments company
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
Strong problem-solving mindset, comfortable working with customers, partners, and the Airwallex Engineering team to develop new products and solutions