Role Overview
The apprentice will support analytics and insight generation for Amex Offers and Digital Media Analytics, contributing to offer adoption, revenue growth, merchant engagement, customer relevance, and operational effectiveness.
About American express
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities and colleagues.
Key Responsibilities
- Develop an understanding of the American Express business, Amex Offers platform, merchant ecosystem, products, and Card Member journey.
- Analyze business, merchant, offer, and customer data to identify trends, risks, opportunities, and actionable insights.
- Support Amex Offers and Digital Media Analytics through performance monitoring, problem-solving, targeting, and process improvement.
- Prepare reports, dashboards, presentations, and structured recommendations for Marketing and partner teams.
- Leverage AI tools such as ChatGPT, Microsoft Copilot, and other LLMs to enhance research, analysis, productivity, and content creation.
Requirements & Eligibility
- 0-11 months of internship, academic project, or work experience
- Graduate in Data Analytics, Business Analytics, Statistics, Economics, Marketing, Management, or similar disciplines
- Expertise in SQL
- Basic analytical and problem-solving skills
- Good working knowledge of MS Tools (Excel, PowerPoint, Word)
- Strong verbal and written communication skills
Required Skills & Tech
SQLExcelPowerPointWordGenerative AI