Amgen

Overview

The Associate, Field Effectiveness will provide hands-on analytical and operational support that helps improve the productivity and effectiveness of the sales force, sitting at the intersection of data analytics, commercial operations, and field strategy.

About Amgen

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission - to serve patients living with serious illnesses - drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas - Oncology, Inflammation, G

Requirements & Eligibility

• Master's degree or Bachelor's degree
• 1 - 3 years of experience in sales analytics, sales operations, commercial analytics, and/or field effectiveness

Key Responsibilities

• Analyze data from Veeva CRM, distribution partners, claims, patient services, and other approved commercial sources.
• Assess reach, frequency, HCP engagement, call-plan adherence, account performance, and targeting effectiveness for field sales teams.
• Prepare recurring and ad hoc analyses that translate complex datasets into clear observations and practical actions for business partners.
• Support territory alignments, roster updates, targeting cycles, and call-plan execution in accordance with agreed timelines and controls.
• Coordinate operational delivery of field tools and outputs, including Veeva CRM, Next Best Action dashboards, digital companion tools, alerts, and call-plan refreshes.
• Respond to routine field or stakeholder questions, investigate issues, document findings, and escalate risks or dependencies promptly.
• Assist with analyses of field-force size, structure, coverage, deployment, territory design, and workload balance.
• Execute defined quality-control checks and ensure analytics, reports, and field outputs follow approved business rules and applicable engagement-compliance requirements.