Autodesk

Overview

We are seeking an ERP Integration Specialist to join the ERP Connect team, with a primary focus on becoming a Subject Matter Expert (SME) for ERP integrations and supporting the growing number of Autodesk applications and customers using ERP Connect.

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

Requirements & Eligibility

• 5+ years of experience in API/integration support, technical support, or a related technical role
• Strong hands-on Postman experience, used as a day-to-day investigation and integration tool
• REST API, HTTP and JSON expertise
• API and integration troubleshooting experience
• ERP or enterprise-system integration experience
• Technical investigation and problem-solving skills
• Experience with customer/application onboarding
• Production support and observability experience

Key Responsibilities

• Investigate and troubleshoot ERP integrations using Postman, logs, observability tooling, and ERP-specific knowledge
• Work with REST APIs, JSON payloads, authentication, data mappings, and API error responses to reproduce issues, validate integration behaviour, and identify where problems originate
• Act as a technical bridge between Engineering, Product, Support, QA, customer-facing teams, and external ERP platforms
• Support customer and application onboarding
• Participate in integration triage and monitor production integration health
• Identify recurring issues and improve ERP Connect documentation and support processes
• Capture solutions and knowledge gained through investigations in Postman, documentation, troubleshooting guides, and support processes so known issues can increasingly be resolved without specialist Engineering involvement
• Develop into a deep ERP Connect and ERP integration SME over time