Aveva

Overview

Drives customer renewals, retention, and recurring revenue growth by managing key customer relationships, collaborating with sales teams, and proactively mitigating renewal risks to achieve business targets.

About Aveva

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

Requirements & Eligibility

• Strong expertise in renewal management, including the application of renewal processes, commercial policies, pricing strategies, and contract governance
• Demonstrated ability to manage a complex portfolio of accounts, effectively balancing multiple priorities while maintaining customer satisfaction, engagement, and renewal momentum
• Proven enterprise sales and account management experience, with a successful track record of building trusted relationships and influencing senior stakeholders

Key Responsibilities

• Achieve renewal quotas and key business metrics, including on-time renewals and successful resolution of escalated renewal contracts
• Create and execute MEDDPIC-based renewal strategies in collaboration with Sales and Customer Success teams to maximize retention and growth
• Proactively uncover cross-sell and upsell opportunities, engaging customers directly or transitioning opportunities to Account Managers when appropriate
• Own the complete renewal lifecycle from customer engagement through quotation, forecasting, purchase order management, and contract closure
• Maintain accurate Salesforce records, build trusted customer relationships, collaborate with Customer Success, Sales, and Channel Partners