Boeing

Overview

We have an exciting opening for a Systems Support Engineer to join Boeing Defence UK at RAF Waddington, Lincolnshire, responsible for the on-site operation, maintenance and bespoke evolution of a sophisticated suite of training simulation applications and services.

About Boeing

At Boeing, we are innovators driven to connect, protect, explore and inspire. From the seabed to outer space, you will expand your skills and make a tangible contribution to work that shapes the world.

Requirements & Eligibility

• Eligibility for UK SC Security Clearance
• Safety and engineering discipline
• Security & environment readiness
• Version control awareness
• Networking basics
• Deployment fundamentals
• Platform support
• Practical problem solver

Key Responsibilities

• Provide daily on-site support for the Gladiator system, working collaboratively with MoD and civilian instructional staff during exercise planning and preparation
• Initialise systems to the required configuration and maintain operational readiness; proactively monitor performance, rapidly diagnose faults in line with SLAs
• Deploy configurations and software using established deployment pipelines and source-control tools
• Respond to user issues promptly and professionally, prioritising customer needs
• Execute troubleshooting, preventative maintenance, configuration changes and exercise support
• Analyse system, software and event logs, dump files and console outputs to identify root causes of faults or bugs
• Complete post-operation tasks and controlled shutdowns; restore environments to predefined baselines
• Liaise constructively with third-party suppliers and internal Boeing teams to resolve faults