Role Overview
Associate Software Engineer responsible for providing L1 Technical support and voice process in a 24/7 rotational shift environment.
About Capgemini
We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
Key Responsibilities
- L1 Techincal support
- Voice process
Requirements & Eligibility
- Good communication skills
- Willing to work in helpdesk call taking profile
- Willing to work in 24/7 rotational shifts
- Basic understanding of computers
- Basic understanding of MS office apps
- Experience in helpdesk is an added advantage
Required Skills & Tech
MS OfficeHelpdeskTechnical Support