Collibra

Overview

The Account Program Manager (APM) serves as the strategic partner and relationship manager for Collibra Public Sector’s Federal customers, bridging the gap between customer mission needs and our software solutions.

About Collibra

Collibra provides a data intelligence platform that helps organizations across industries govern, protect, and find value in their data assets.

Requirements & Eligibility

• 5+ years of experience in a technical customer-facing role (TAM, Solutions Engineer, Systems Engineer, or similar)
• Experience supporting U.S. federal government customers (civilian, DoD, or IC)
• Strong understanding of enterprise software, SaaS, or cloud-based solutions
• Ability to explain complex technical concepts to both technical and non-technical audiences
• Experience working in regulated or high-security environments
• Excellent communication, organization, and stakeholder management skills

Key Responsibilities

• Serve as the primary point of contact for assigned federal accounts, building trusted relationships with key stakeholders, system integrators and partners.
• Establish long-term relationships within assigned government customers while developing an understanding of the client’s strategic goals and overall impact on business results.
• Understand customers' business objectives, technical needs, and success criteria, aligning Collibra’s services to meet their goals.
• Support renewals and expansion by demonstrating technical value and best practices.
• Provide guidance during onboarding, deployment, upgrades, and ongoing operations.
• Coordinate technical discussions, architecture reviews, and solution design sessions.
• Manage scope, risks, issues, and dependencies across multiple concurrent projects.