Forward Deployed Engineer at Dbx

Role Overview

The Forward Deployed Engineer embeds with Darwinbox's most strategic enterprise customers to ship production-grade AI agents and Agentic Flows on the Darwinbox HCM platform inside each customer's environment.

About Dbx

Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation.

Key Responsibilities

Embed with 2–3 strategic enterprise customers in parallel as the technical owner of the Darwinbox deployment in their environment.
Run discovery with CHROs, HRBPs, and HRIS leads to surface the real problem behind the stated ask and translate it into a working technical design.
Deliver a working prototype within ~1 week of engagement kick-off, codify repeatable deployment patterns, and channel field insights into the Darwinbox platform roadmap.
Design and ship production-grade AI agents on the Darwinbox platform for HR workflows including leave, performance, attendance, onboarding/exit automation, and HR decision support.
Architect custom integrations between Darwinbox and customer-side payroll, ATS, SSO/IDP, learning platforms, and ERP stacks using REST APIs, webhooks, and event-driven patterns.

Requirements & Eligibility

Hands-on production Python engineering for enterprise SaaS, integrations, and AI agent development.
Production deployment of LLM applications: prompt engineering at scale, RAG pipelines, agent orchestration, and evaluation frameworks.
REST API and webhook integration design for systems interoperability (payroll, ATS, SSO/IDP, learning, ERP) with production-grade auth.
Customer discovery and technical translation with senior enterprise stakeholders (CHROs, HRBPs, HRIS leads).
Production LLM experience and willingness to travel 25–40 percent — candidates with only academic/demo AI exposure or hard travel constraints are unlikely to be the right fit.