Discord

Overview

This is a build it yourself role: you'll be the only Strategy & Operations hire supporting Discord's ad sales leaders, standing up pipeline and business health metrics, quota setting, bottoms up planning, and revenue forecasting from the ground up rather than stepping into an already established function.

About Discord

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there's one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and a

Requirements & Eligibility

• 9+ years of hands on, individual contributor experience in strategy and operations or sales operations at a fast growth company or in management consulting
• Genuine excitement about building a function from ambiguity, not just operating an established one
• Executive presence and strong, independent stakeholder management
• A proven track record of developing analysis that yields actionable insights and executive level strategic recommendations from complex data sets
• Proven, hands on AI adoption in your day to day work, including agentic workflows, automated analysis, and AI assisted deliverables
• A no ego, roll up your sleeves mentality and comfort thriving in ambiguous, fast paced environments
• Experience with CRM systems, such as Salesforce, and proficiency in analytics tools

Key Responsibilities

• Own revenue forecasting and pipeline management, synthesizing your point of view on revenue growth, risks, and opportunities to leadership on a weekly and monthly cadence
• Instrument and define pipeline and business health metrics on our Salesforce instance, building the analytics infrastructure this function needs from the ground up
• Lead strategic assessments for new opportunities, including new market expansion, sales team scaling, and go to market optimization
• Partner independently with sales leadership on territory design, account segmentation, and coverage models to maximize revenue potential and seller productivity
• Lead the annual and quarterly goal setting process, ensuring quota targets are data driven, equitable, and support the ambitions of the business
• Analyze sales cycle trends, win and loss patterns, and conversion rates to surface actionable insights that improve sales effectiveness
• Drive continuous improvement of processes, tools, and workflows across the business to increase efficiency, reduce friction, and increase selling time