Esri

Overview

As a Technical Consultant, you will serve as a trusted technical advisor to strategic Esri customers, helping them design, implement, optimize, and evolve enterprise geospatial systems that support critical business operations.

About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change.

Requirements & Eligibility

• 5+ years of professional experience in GIS technical support, system administration, technical consulting, or a related customer-facing technical role.
• 3+ years of professional experience with ArcGIS Enterprise architecture, configuration, administration, and enterprise GIS best practices.
• Proven experience working with enterprise geodatabases, data management workflows, and database administration concepts.
• Demonstrated ability to troubleshoot complex technical issues, evaluate technical solutions, and deliver successful outcomes within enterprise environments.
• Strong communication and consulting skills with the ability to influence technical direction and communicate effectively with both technical and non-technical audiences.
• Proven ability to learn new technologies quickly, including cloud and AI-enabled capabilities, and apply them to customer challenges.
• Experience supporting enterprise-level customers and understanding enterprise IT architectures, operational requirements, and business objectives.
• U.S. Citizenship.

Key Responsibilities

• Help evaluate, pilot, and operationalize emerging technologies including AI-enabled workflows, cloud-native GIS, enterprise imagery, reality mapping, and other evolving ArcGIS capabilities.
• Provide onsite, hands-on solution enablement across a broad range of Esri technologies, working to translate priorities into action.
• Operate as an extension of a customer’s GIS team and Esri Program Team, to accelerate progress, reduce friction, and be available to help with unexpected situations.
• Drive organizational alignment and adoption of innovative ArcGIS capabilities and AI-enabled workflows.
• Engage directly with strategic customer’s GIS teams to understand requirements and support implementation of solutions across the ArcGIS platform.
• Act as a technical liaison and facilitate reach-back coordination with the established Esri Program Team.
• Support a wide range of ArcGIS capabilities including configuration and integration for the business teams.
• Maintain continuous awareness of a customer’s priorities and system patterns to ensure alignment between day-to-day work and goals