Role Overview
We’re hiring a Billing & Collections Analyst to own day-to-day billing operations, cash application and collections support for our India team. This is a hands-on, operational role focused on invoice generation, payment application, reconciliations, dispute management and AR reporting.
About Fivetran
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
Key Responsibilities
- Execute billing cycles and ensure timely, accurate invoice creation, distribution and correction in the ERP.
- Manage billing adjustments, credit/debit memos, chargebacks and maintain billing logs and audit trails.
- Apply customer payments (electronic, wire, checks, cards), reconcile payments to invoices and bank statements, and maintain high cash application accuracy.
- Own periodic AR sub-ledger reconciliations and support month-end and quarter-end close tasks.
- Support collections activity: aging analysis, dunning, customer follow-up, payment arrangements and escalation of delinquent accounts.
Requirements & Eligibility
- 3+ years’ hands-on experience in billing, accounts receivable, cash application, and collections
Required Skills & Tech
NetSuiteSalesforce/CPQAvalaraGoogle Sheets