Genesys
Senior Manager, Business Development – Japan
Overview
As Senior Manager, Business Development – Japan, you will lead the Business Development organization responsible for creating, qualifying and accelerating pipeline across the Japan market, partnering closely with Sales, Marketing and Operations to create new opportunities and improve pipeline conversion and progression.
About Genesys
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Requirements & Eligibility
- Business-level English, with the ability to collaborate effectively with APAC and global stakeholders.
- Bachelor's/Master's degree or equivalent
- 10 years of experience in SaaS, cloud technology, Business Development, Sales Development, Inside Sales or a related B2B revenue function.
- 3+ years of people leadership experience, ideally leading BDR, SDR or Inside Sales teams.
- Proven experience in leading and managing change, including driving adoption of new processes, tools, and ways of working across the team.
- Strong understanding of the Japan enterprise technology market and Japanese business environment.
- Proven ability to coach, develop and improve the performance of talent.
- Experience engaging and prospecting into large enterprise organizations with complex buying groups and lengthy sales cycles.
Key Responsibilities
- Own the Business Development strategy and execution plan for Japan
- Drive consistent and predictable qualified pipeline creation across new logo and expansion opportunities.
- Establish clear expectations around pipeline quality, qualification, conversion and progression.
- Develop strategies that enable BDRs to engage higher and wider across target organizations, building relationships with multiple stakeholders and decision-makers.
- Develop prospecting strategies appropriate for complex Japanese enterprise buying cycles and relationship-driven sales environments.
- Ensure global and APAC programs are appropriately localized for Japanese audiences rather than simply replicated into market.
- Use account intelligence, intent signals, campaign engagement and sales insight to prioritize where the team focuses its time.
- Lead, coach and develop a high-performing Japan BDR organization with clear expectations around performance, behaviour and accountability.
Interview Process
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