Gong
Senior Consultant
Overview
Within Adoption Services, the Senior Consultant plays a critical role as a trusted advisor and strategic partner to customers, leading ongoing discovery, optimization, governance, and transformation work streams.
About Gong
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.
Requirements & Eligibility
- 6+ years of experience within a go-to-market organisation or consulting environment
- Experience in forecasting, pipeline management, sales engagement, revenue operations, or revenue transformation
- Excellent cross-functional communication skills with experience working across technical, commercial, and operational stakeholders
- Comfortable working in fast-moving, ambiguous environments
- Proven ability to manage multiple workstreams simultaneously
Key Responsibilities
- Lead discovery workshops to uncover business requirements, revenue process gaps, workflow opportunities, and adoption challenges.
- Serve as a trusted advisor to customers, bringing revenue domain expertise, operational best practices, and AI workflow knowledge to every interaction.
- Translate forecasting, pipeline management, coaching, and sales engagement practices into scalable platform strategies aligned to customer workflows.
- Develop polished, enterprise-grade deliverables including strategic roadmaps, process maps, governance frameworks, and executive presentations.
- Partner with customers to define business outcomes, map those outcomes to effective revenue workflows, and align Gong capabilities to maximise adoption and impact.
- Help customers operationalise AI-powered workflows across forecasting, coaching, prospecting, and revenue execution.
- Collaborate closely with Engagement Managers, Technical Architects, Product, Support, and Customer Success to deliver aligned customer outcomes.
- Consult on change management, governance, and adoption strategies to support long-term scalability and sustainability.
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