Goodrx
Insights Manager
Overview
The Insights team is looking for a motivated individual with a mixed-methods research background to serve as an Insights Manager to execute large strategic research studies across GoodRx’s consumer product offerings, as well as deliver relevant analytics and technical support.
About Goodrx
GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and inform
Requirements & Eligibility
- 8+ years of professional experience in consumer/user experience research and a Bachelor’s degree or 6 years of experience and a Masters degree
- Extensive experience with survey design, sampling, weighting and basic statistical analysis
- Expertise in Alchemer or Qualtrics
- Experience with Dscout, UserInterviews, or similar qual tool
- Presentation building skills (PowerPoint, Google Slides) and a good eye for concise data visualization
- Exceptional communication skills and ability to synthesize findings for both technical and non-technical audiences
Key Responsibilities
- Product and Audience Research: Designing and executing complex research studies that inform the development and continued optimization of GoodRx’s subscription services and Core product offerings
- Measurement: Managing longitudinal CSAT/NPS and other KPI studies for ongoing internal and external reporting across all GoodRx product offerings
- Leveraging multiple primary and secondary quantitative data sets to answer key questions, ensuring a holistic analysis of problems and potential insights
- Managing the execution of research studies, including sampling, data collection, cleaning and weighting to ensure the highest level of data quality
- Data analysis, including cross tabulation and dashboard creation to generate meaningful findings
- Report development, specifically creating meaningful but digestible reports that clearly communicate findings to non-research audiences
Disclaimer: Trace Hiring is an independent job board. We are not directly affiliated with Goodrx. Please verify all details on the official company application portal.