Gumgum
Account Manager
Overview
The Account Manager is a critical role within the Customer Success and Operations department that works directly with our advertising agency partners to execute on campaigns to meet client targets.
About Gumgum
GumGum is The Mindset Company transforming advertising. We’re an advertising technology company delivering results by matching brands with people in the right mindset in the moments that matter. Our platform is powered by the Mindset Graph, our AI-driven data engine that processes billions of real-time contextual, creative, environmental, and histo
Requirements & Eligibility
- A bachelor's degree in a related field such as Advertising, Marketing, Business, or a similar discipline.
- 2+ years in digital media — account management, media planning and/or customer service in online verticals.
- Working knowledge of the ad tech industry and digital advertising trends.
- Familiarity with programmatic advertising concepts, terminology, and best practices.
- Hands-on experience with DoubleClick, Sizmek, MOAT, Integral Ad Science, DoubleVerify, Salesforce and Jira.
Key Responsibilities
- Launch and execute sold campaigns across GumGum's proprietary platform, hitting every SLA along the way.
- Own the full campaign life cycle — setup through optimisation — in close partnership with Sales, Creative Services and Programmatic Ad Operations.
- Build real relationships with agency contacts and become the person they trust to make a campaign perform.
- Deliver reporting that says something: performance, insights and clear recommendations, shared both internally and with clients.
- Produce End of Campaign Reports mapped to each campaign's objectives and KPIs, on time, every time.
- Partner with Sales to shape media plans and campaign strategies that win and grow business.
- Spot upweight opportunities inside live campaigns and turn them into incremental revenue.
- Keep the engine running — accurate Salesforce and Jira records, IOs and screenshots, and billing reports that make end-of-month invoicing painless.
Disclaimer: Trace Hiring is an independent job board. We are not directly affiliated with Gumgum. Please verify all details on the official company application portal.