Hub international
Employee Benefits Account Manager
Overview
The Employee Benefits Account Management provides critical support to clients through day-to-day program oversight, client advocacy and systems management in order to effectively managing their health and welfare programs.
About Hub international
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our client
Requirements & Eligibility
- High School Diploma / GED; College degree strongly preferred
- 3-5 years of benefit insurance related experience (brokage preferred) or equivalent combination of education & experience
- Active Life & Health License
Key Responsibilities
- Manages all aspects of the account-service process.
- Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB’s best practices and standard procedures.
- Acquires understanding of clients’ business and insurance objectives and critically analyzes and compares insurance plans to determine suitability.
- Establishes and maintain strong business relationships with clients and insurance carriers.
- Serves as client point of contact for day-to-day eligibility, claims, billing and benefit administration inquiries; acts as liaison between clients and insurance carriers to resolve service issues.
- Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data.
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