Intive
Account Manager
Overview
Develop the existing business, meet annual revenue growth targets, serve as the lead point of contact for customer account management, and build strong client relationships.
About Intive
intive is an AI-native software engineering company that blends technical excellence with human-centric design to build high-impact digital products.
Requirements & Eligibility
- Significant experience (typically 8+ years) in a customer facing account management role, including managing large, complex accounts or portfolios
- Strong client relationship management experience particularly with senior and C-suite/executive stakeholders
- Proven experience leading, coaching and developing a team
- Track record of owning revenue and growth targets across a large or complex account portfolio
- Experience in understanding software development requirements and having the ability to develop winning IT proposals
Key Responsibilities
- Develop the existing business & meet annual revenue growth targets
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Own the strategic account plan for a portfolio of large, complex accounts
- Act as a senior escalation point for the account team on complex client, commercial or delivery issues
- Forecast and track key account metrics
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