Role Overview
Perform variety of production execution activities for 80 plus countries globally on their critical deliverables with its highest accuracy and quality.
About Iqvia
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
Key Responsibilities
- Executing, Monitoring, 1st level fixing and 2nd level escalating
- Reporting and rerunning production processes as defined in Schedule
- First & Second level break-fix support for Mainframe-Infrastructure and its components.
- Participate in Root Cause Analysis as appropriate.
- Ensure daily process & procedures remain accurate and up to date.
- Diagnose, troubleshoot and report/resolve interruptions or problems in system processing and or hardware anomalies.
Requirements & Eligibility
- Master Degree MCA, Msc, BE, BTech etc.
- 0-1 years of experience in Mainframe Development or Support function.
- Basic knowledge on Mainframe, JCL, COBOL, ESP, REXX
- Strong analytical skills and problem-solving ability.
- Excellent written and good oral communication skills.
Required Skills & Tech
MainframeJCLCOBOLESPREXX