Langchain
People Operations
Overview
Our People Operations team is globally distributed. This role is our West Coast presence -- the person on the ground in SF and the anchor for People Ops during US hours.
About Langchain
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, a
Requirements & Eligibility
- 2–5 years in people operations, HR coordination, or onboarding at a high-growth tech company
- Hands-on HRIS experience (Rippling preferred)
- Working knowledge of I-9 and employment eligibility verification
- Documentation-First Instincts: Your processes are written down, current, and usable by someone else
- AI Fluency: You already use tools to increase your leverage, and you reach for automation instinctively rather than as an afterthought
- White-Glove Judgment: A new hire's first day is a moment that matters and you treat it that way
- Resilient Ownership: You're comfortable on a globally distributed team and in a fast paced, build environment
Key Responsibilities
- Own onboarding end-to-end including pre-boarding, documentation, account setup, background checks, and data handoffs
- Run cohort day and facilitate twice-monthly in-person onboarding cohorts in SF
- Drive the first 90 days support structure including check-in cadence, buddy program, and onboarding survey
- Be the front line during US hours as the first stop for employee questions
- Build the process by writing and maintaining onboarding SOPs and closing parity gaps
- Automate your own work using AI to take repetitive load off this function
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