Lightspeed

Overview

We're looking for a Principal Technical Program Manager to join our Product & Technology Operations team and own how we manage, optimize, and scale cloud, vendor, and AI spend across the organization.

About Lightspeed

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, fi

Requirements & Eligibility

• Experience owning both the strategy and execution for a cloud, vendor or AI cost optimization program
• Deep knowledge of the AI vendor landscape
• Technical depth in cloud architecture, cost management, and optimization techniques
• Experience navigating an area with no established playbook
• A track record of running large, cross-organizational programs spanning multiple business units
• Strong executive communication skills
• Demonstrated ability to influence senior stakeholders and drive change

Key Responsibilities

• Define the FinOps strategy and own the strategy for cloud, vendor, and AI cost management across the organization
• Build the framework for managing AI cost
• Analyze cloud usage, vendor contracts, and AI spend to identify inefficiencies and develop strategies to reduce unnecessary cost
• Build or directly shape the dashboards, automations, and monitoring systems
• Oversee and in some cases execute multiple cost-optimization initiatives simultaneously
• Own the reporting structure and use it to tell leadership a clear, trustworthy story about spend and savings
• Partner with FP&A to define and establish key cost metrics
• Manage cross-functional dependencies, risk, and change across SRE, Engineering, Data, FP&A, and Procurement teams