Lush

Overview

Seasonal Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations, cultivating strong team relationships, and contributing to overall shop excellence in both sales and operations.

About Lush

Lush is a cosmetics retailer known for its ethical buying, fighting animal testing, and fresh, handmade, vegetarian products.

Requirements & Eligibility

• Excellent customer service skills
• Flexibility to adapt to changing situations and priorities in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Key Responsibilities

• Utilize StoreForce dashboard results and seek feedback to exceed sales goals.
• Consistently deliver a world-class customer experience to every customer who walks through our doors.
• Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, and Ethical Buying.
• Continually expand product knowledge with ongoing learning and diving deep into all things Lush.
• Utilize Lush resources to develop effective sales techniques and product knowledge.
• Encourage open communication and actively listen to team members’ perspectives related to diversity, equity, inclusion, and belonging (DEIB).