Lush

Overview

Seasonal Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations, product demonstrations, and cultivating strong team relationships to contribute to shop excellence in sales and operations.

About Lush

Lush is a cosmetics retailer known for fresh, handmade, ethical, and vegetarian products, with a strong stance on fighting animal testing and sustainable packaging.

Requirements & Eligibility

• Excellent customer service skills
• Flexibility to adapt to changing situations and priorities in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Key Responsibilities

• Utilize StoreForce dashboard results and seek feedback to exceed sales goals
• Consistently deliver a world-class customer experience to every customer
• Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, and Ethical Buying
• Continually expand product knowledge with ongoing learning
• Utilize Lush resources to develop effective sales techniques and product knowledge
• Encourage open communication and actively listen to team members related to DEIB
• Maintain a clean, organized, and visually appealing store
• Ensure company standards for opening and closing, product integrity, and health and safety are practiced