Mckesson
Senior Lead Engineer, Platform Operations & Observability
Overview
McKesson is seeking a Senior Lead Engineer, Platform Operations & Observability to lead the reliability, observability, and operational excellence of enterprise healthcare technology platforms.
About Mckesson
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare, delivering insights, products, and services that make quality care more accessible and affordable.
Requirements & Eligibility
- At least 7 years of professional experience in software engineering, site reliability engineering (SRE), platform engineering, DevOps, or related technical roles.
- Bachelor's degree in computer science, engineering, information technology, or equivalent experience.
- Experience supporting large-scale production environments and enterprise applications.
- Hands-on experience with monitoring, observability, logging, alerting, and application performance monitoring tools.
- Demonstrated experience in incident management and supporting production environments.
- Experience in root cause analysis and implementing preventative solutions.
- Experience with CI/CD practices, automation, DevOps, and software delivery pipelines.
- Experience with microservices, APIs, distributed systems, and cloud architectures.
Key Responsibilities
- Lead monitoring and observability strategies across enterprise applications, platforms, and services.
- Design, implement, and optimize dashboards, alerts, telemetry, logging, and performance monitoring solutions.
- Drive incident management processes, major incident response, escalation coordination, service recovery activities, and post-incident analysis.
- Perform root cause analysis (RCA) and lead corrective and preventive action planning.
- Collaborate with engineering teams to improve reliability, resilience, scalability, and operational readiness of platforms.
- Lead change management reviews and promote safe deployment and release practices.
- Execute regression testing and validation plans after each production deployment.
- Provide technical leadership, coaching, and mentoring to engineers while establishing engineering best practices.
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