Mejuri

Overview

As our Piercing Lead, you’ll be the heartbeat of the Mejuri Piercing Studio. Your mission? Elevate customer service, boost profitability, and create an environment where jewelry dreams come true.

About Mejuri

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to a personal choice rooted in self-expression. Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn’t require a special occasion, and it should never come with guilt.

Requirements & Eligibility

• Knowledge of initial piercings and allowable alloys
• Understanding of safety and hygiene standards in piercing studios
• Ability to verify proper identification and uphold legal compliance

Key Responsibilities

• Oversee the piercing customer journey from start to finish, including seamless greeting, check in, styling, transaction and service experience including aftercare education.
• Possess a calm and professional demeanour in piercing services to provide the best experience to piercing clients.
• Act as an ambassador of Mejuri and promote customer awareness about the brand and Mejuri’s piercing studios.
• Ensure insights and opportunities as they relate to piercing products and services are communicated back to the Store Manager & Store Services.
• Work closely with store staff to update the schedule and online booking service.
• Explain proper aftercare and risks to each client, informing them of any signs of infection.
• Oversee and manage all aspects of the piercing studio, working closely with the Store Services team and Store Manager.