Micron

Overview

The Senior Staff Specialist will support PROX project execution for GPSS transformation initiatives, with a focus on AI enablement, automation, productivity improvement, and digital service delivery.

About Micron

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products t

Requirements & Eligibility

• Bachelor's Degree in Human Resources, Business, Management, Information Systems, Technology, Engineering, or a related field.
• Minimum 5 years of experience in HR Operations, Shared Services, HR Transformation, PMO, Project Management, or Project Execution.
• Experience supporting or coordinating digital transformation, automation, AI, or technology-enabled initiatives.
• Ability to translate business requirements into use cases, process requirements, testing scenarios, rollout plans, and implementation activities.
• Strong project coordination and execution skills, including managing timelines, milestones, dependencies, risks/issues, and stakeholder follow-ups.

Key Responsibilities

• Support PROX project execution for global AI, automation, and digital transformation initiatives that improve GPSS productivity, service delivery, and user experience.
• Assess demand trends, recurring service issues, manual effort, and process pain points to prioritise practical AI, automation, and self-service use cases.
• Translate business needs into clear use case requirements, process inputs, test scenarios, rollout materials, and success measures in partnership with PROX, GPSS, and technology partners.
• Coordinate pilots, UAT, rollout, issue resolution, documentation, adoption support, and post-implementation reviews for AI-enabled and digital solutions.
• Drive change readiness by preparing communications, updating knowledge content, developing user guidance, and reinforcing adoption with stakeholders.