Motorola solutions

Overview

We’re looking for a Sr Software Engineer to set technical direction for the AI Agent Platform team behind Hyper’s emergency response products, responsible for the architecture of our most critical systems, shaping long-term technical strategy, and mentoring engineers.

About Motorola solutions

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places.

Requirements & Eligibility

• 7+ years of experience in Realtime communication systems with deep expertise in Speech-to-Text, Text-to-Speech, Voice Activity Detection and architecting LLM, agentic, or RAG systems in production

Key Responsibilities

• Lead the design and operation of real-time voice AI systems that support human 911 telecommunicators at scale.
• Identify and solve the hardest problems in our stack: low-latency audio, streaming, telephony, LLM orchestration, and human-in-the-loop AI workflows.
• Drive engineering excellence across reliability, availability, security, and performance.
• Partner with product, design, and operations leadership to translate ambiguous customer and operational problems into technical strategy.
• Mentor engineers; raise the floor and the ceiling of the team’s technical work through reviews, design feedback, and pairing.
• Build and evolve evaluation, testing, and observability frameworks for AI-assisted systems.
• Lead incident response and post-incident reviews; own runbook quality and on-call health for the systems the team is responsible for.