Paddle

Overview

We are looking for an entrepreneurial and technically strong Senior AI Engineer to join our Data & AI team and work with our Go-To-Market organisation to design practical AI solutions and build them into reliable systems.

About Paddle

Paddle offers digital product companies a completely different approach to their payment infrastructure as a Merchant of Record, taking away 100% of the pain of payment fragmentation. Backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North, Paddle serves over 6000 software sellers in 245 territories globally.

Requirements & Eligibility

• Strong software engineering experience and ability to independently take a problem from technical design through to production
• Python and SQL experience would be particularly relevant
• Hands-on experience building applications with large language models, APIs, retrieval systems, agents or other applied AI technologies
• Understand how to evaluate and operate AI systems in production
• Comfortable working with structured and unstructured data, building integrations and turning information from multiple sources into useful systems
• Interest in commercial problems and understanding concepts such as ICP, segmentation, pipeline, buyer intent and sales workflows

Key Responsibilities

• Design and build AI-powered systems for account segmentation, enrichment, scoring, prioritisation and buying-signal detection
• Develop and deploy agentic workflows for use cases such as account research, outbound personalisation, call summarisation and CRM hygiene
• Write production-quality code and build the integrations, data pipelines and services required to take solutions from prototype to reliable daily use
• Optimise systems for quality, latency and cost through evaluation, prompt design, model selection, routing, caching, context management and token optimisation
• Establish practical patterns for building AI systems at Paddle, including monitoring, guardrails, documentation and clear measures of business impact