Role Overview
We are looking for a Senior IT Operations Administrator to join our IT Operations team to ensure the reliability, security, and performance of phData’s internal technology environment.
About Phdata
phData is a remote-first data and AI consultancy company with employees across the United States, Latin America, and India, partnering with industry leaders to solve complex data and AI challenges.
Key Responsibilities
- Own the end-to-end lifecycle of IT support for employees, resolving device, account, application, server, and service issues.
- Lead the administration and optimization of core IT platforms, including identity and access management, collaboration suites, and device management.
- Drive organization-wide IT initiatives such as migrations, infrastructure optimizations, security enhancements, SSO integrations, provisioning, and automation.
- Ensure effective governance across IT assets, licenses, and subscriptions by maintaining accurate inventories and participating in audits.
- Contribute to an operations model by working rotational shifts and participating in weekend on-call coverage.
Requirements & Eligibility
- 7+ years of overall IT experience, with at least 3 years as a System Administrator or in a similar IT operations role.
- Extensive experience with end-user operating systems and device management, including Windows, macOS, laptop hardware, and servers and virtualization technologies.
- Strong experience with identity, endpoint, and collaboration platform administration, including Entra ID, Intune, Office 365, and Google Workspace.
- Hands-on experience with network infrastructure setup and maintenance, including Routing, Switching, Wireless, and Network Security.
- Advanced knowledge and experience with cloud platforms, specifically AWS and Microsoft Entra / Azure.
Required Skills & Tech
WindowsmacOSEntra IDIntuneOffice 365