Pimco

Overview

The Analyst supports the delivery of consistent and high-quality HR services. This role is responsible for executing day-to-day HR operations, managing employee lifecycle processes, and ensuring a seamless and positive employee experience.

About Pimco

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets.

Requirements & Eligibility

• Bachelor’s degree or equivalent experience in a related field
• Strong attention to detail with a demonstrated commitment to maintaining accurate data and high-quality work
• Clear communication and organizational skills, with the ability to manage multiple tasks effectively
• Ability to handle sensitive and confidential information with discretion
• Ability to identify issues and support effective solutions with guidance
• Sound judgment to handle routine matters independently and appropriately escalate more complex or sensitive issues
• Willingness to learn new tools and adapt to evolving processes and systems
• Ability to collaborate effectively with team members and cross-functional partners

Key Responsibilities

• Respond to employee and manager inquiries, providing timely and accurate resolutions across HR policies, processes, and programs
• Manage cases through the HR service management system, ensuring alignment to SLAs
• Execute core HR processes including onboarding, transfers, mobility, and offboarding
• Execute HR transactions in systems like Workday with a high degree of accuracy
• Execute processes in alignment with HR policies, procedures, and regional requirements
• Create, update, and maintain HR knowledge articles to support employee self-service
• Support day-to-day operations and delivery of core programs as needed
• Identify inefficiencies in workflows or recurring issues and suggest improvements