Pleo

Overview

We're looking for a commercially-minded Account Manager to join our Mid-Market Account Management Team at Pleo to help grow and expand our existing customer base.

About Pleo

At Pleo, we're changing messy spend management. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses 'go beyond'.

Requirements & Eligibility

• A solid understanding of value-based selling and consultative approach
• Skilled in contract negotiations and building business cases linking features to value
• Strong understanding of qualification methodologies (e.g., MEDDICC)
• A passion for solving problems with a solution-oriented approach
• Data-driven, goal-oriented, and accurate forecasting ability
• Strong commercial acumen and ability to navigate senior stakeholders
• A background in SaaS Account Management or Customer Growth with a proven track record of expansion revenue and high net revenue retention
• Complete fluency in English

Key Responsibilities

• Identify and close opportunities within your book of business to grow accounts through upsells, new entities, teams, and product capabilities aligned to evolving customer needs.
• Build deep relationships with key stakeholders to understand their strategic initiatives, and uncover whitespace opportunities.
• Use MEDDICC (or similar) to rigorously qualify upsell and cross-sell opportunities to ensure forecast accuracy and deal velocity.
• Showcase new product features, integrations, and advanced workflows that drive stronger adoption and platform value for upsells.
• Create custom proposals and business cases that quantify value, align with commercial goals, and support customer budgeting cycles.
• Work across senior finance, procurement, and operations stakeholders to land multi-threaded expansions.
• Lead commercial conversations ensuring terms reflect the value Pleo delivers.
• Use customer success stories, usage data, and ROI metrics to proactively pitch new functionality and deepen platform adoption.

Interview Process