Pwc

Overview

The US PwC Ethics & Compliance team is seeking a full-time Polaris Admin Specialist to support the Polaris Back-Office Platform behind My Compliance Dashboard (MCD).

About Pwc

PwC is a network of firms in 158 countries with over 250,000 people who are committed to delivering quality in assurance, advisory and tax services.

Requirements & Eligibility

• At least a High School Diploma or the equivalent degree
• At least 1 years of experience
• Oral and written proficiency in English required

Key Responsibilities

• Administering platforms: Creating, updating, validating, and maintaining questions, confirmations, events, content, and related workflows in the Polaris Back-Office Platform and MCD based on approved requirements and stakeholder feedback.
• Supporting compliance processes: Supporting recurring and evolving compliance activities, including Annual Compliance Confirmation, Engagement Independence Confirmations, Personal Independence activities, PCAOB attestations, Core Compliance requireme
• Executing user acceptance testing: Executing UAT for new and enhanced Polaris 2.0 functionality; documenting test scenarios and results, identifying and clearly describing issues, validating outcomes, and coordinating follow-up through resolution.
• Analyzing and reconciling data: Analyzing and reconciling information across L&D reports, MCD data, and other relevant sources; investigating discrepancies, identifying patterns or root causes, and supporting timely corrective action.
• Producing reports and visualizations: Producing accurate, data-driven reports and visualizations using Excel and Power BI to support operational monitoring, business analysis, and stakeholder reporting.
• Managing incidents and requests: Processing incidents and requests according to established procedures, including categorization, assignment, prioritization, resolution, escalation, and clear documentation of actions and outcomes.
• Driving automation and process improvement: Identifying manual or repetitive activities that may benefit from simplification or automation; supporting practical improvements using Microsoft 365, Power Automate, Alteryx, AI-enabled tools, or other app
• Maintaining documentation and controls: Maintaining comprehensive, current, and usable process documentation; performing quality checks and supporting consistent execution of key controls.