Ringcentral
Network And Infrastructure Engineer
Overview
Currently we're looking for a network and infrastructure engineer to support EMEA IT network and infrastructure (mostly Linux-based), office interconnectivity, VPN solutions, and server room operations across our offices.
About Ringcentral
RingCentral is a global leader in agentic voice AI–powered business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging.
Requirements & Eligibility
- 3+ years of hands-on networking experience.
- Switching & routing (Ethernet, 802.1q, xSTP, LACP, 802.1x, OSPF, static routing)
- VPN & tunneling (IPsec, SSL VPN, OpenVPN)
- Network services (DHCP, DNS, NTP, NAT, AAA, IPAM)
- Firewall & perimeter security (Stateful and NGFW, Host-based)
- Switching platforms (Juniper EX or Cisco Catalyst)
- Linux / Unix administration (RHEL-based OS at advanced level, server infrastructure)
- Monitoring (Zabbix, Grafana, Netflow / IPFIX / sFlow)
Key Responsibilities
- Office network support - Maintain and support the network infrastructure of the office, its connectivity to other offices, and plan and build network infrastructure when offices expand.
- VPN support - Configure, maintain, and support VPN solutions for site-to-site connectivity and remote employee access.
- Linux infrastructure management - Own the Linux system lifecycle across office infrastructure: provisioning, configuration management, security hardening, and day-to-day troubleshooting.
- Server room operations - Work hands-on in the server room: manage and maintain physical infrastructure including structured cabling, UPS systems, and rack equipment.
- Network upgrades and testing - Plan and execute network upgrades, perform testing to validate reliability and performance before and after changes.
- User support via service desk - Handle network-related requests and incidents within the company's service desk platform.
- Monitoring and incident response - Oversee monitoring and alerting systems to detect and resolve incidents.
- On-call duty - Participate in on-call rotation to ensure coverage for critical incidents outside regular business hours
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