Roche

Overview

In the Master Data Business Analyst role, you are responsible for the dedication towards undisturbed business activities by committing to Service Level Agreement, ensuring that technological architecture meets user requirements and supporting data maintenance related queries.

About Roche

Enterprise Master Data Management (EMDM) is a Roche cross-functional and cross-divisional network of master data specialists and subject-matter experts developing governance frameworks and maintenance processes to ensure high-quality and trusted master data as the backbone for seamless business operations, data analytics and digitalization.

Requirements & Eligibility

• Bachelor's degree in a relevant stream
• 3-5 years Master Data management experience is desirable
• Strong communication skills in English (written and spoken) are essential
• Strong customer centricity and stakeholder management skills
• Experienced in SAP (FI, MM, CO, SD) (Must) & strong Microsoft Excel skills
• Ability to work independently and in team as well
• Focus on details and innovation
• Skilled in multitasking and prioritization

Key Responsibilities

• Handling incoming incidents, supporting both Roche Affiliates and multiple regional and global IT departments
• 2nd level evaluation of user requests based on ITIL methodology and prioritization towards IT accordingly
• Collaborate with IT teams to translate business requirements into technical solutions
• Performs and participates in the analysis, (re)design and implementation of business and systems processes and procedures following appropriate standards
• Management of continuous data cleansing and Data lifecycle management
• Analyze business processes and identify opportunities for automation and optimization
• Develop business cases and proposals for process improvements and system upgrades
• Maintenance of SOPs, Knowledge Base and User Guidance