Rocket lab
Senior Software Engineer – Customer Solutions
Overview
Based out of Rocket Lab's site in Littleton, CO, the Senior Software Engineer – Customer Solutions is a key interface between Rocket Lab’s space software customers, and the engineering and management teams.
About Rocket lab
Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond.
Requirements & Eligibility
- Bachelor's degree in engineering or other technical discipline
- 8+ years of professional experience in an engineering role within the aerospace industry
- US citizenship is required, due to program requirements
Key Responsibilities
- Work with the engineering team to provide technical support to customers
- Develop interactive product demonstrations of Rocket Lab’s space software products
- Generate proposals for new business opportunities in collaboration with the business development and engineering teams
- Lead efforts to attract new business to the company’s established products
- Work with the business development team to monitor business performance, forecast demand, and present to the Finance and Executive teams
- Collaborate with the Communications and Business Development teams in generating marketing materials
- Lead efforts to improve and standardize customer-facing product technical documentation
- Remain current on the latest satellite competitive landscape, customer demand trends, and market to support forecasting of component sales
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