Rothy's

Overview

As a Retail Ambassador, you will be the representative of the brand on the sales floor, delivering exceptional customer experiences and living our company values in every interaction. You’ll focus on creating meaningful connections with customers, driving sales through service, and supporting a welcoming, inclusive store culture.

About Rothy's

At Rothy’s, we believe there’s a better way to do business—one that puts the planet and its people first. That’s why we’ve transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel.

Requirements & Eligibility

• 18 years of age or older
• Previous retail or customer service experience preferred
• Strong communication skills and the ability to build genuine customer connections
• A passion for service and the drive to achieve personal and team sales goals
• Willingness to support operational tasks as part of the team
• Availability to work at least 16 hours/week
• Ability to stand/walk an entire shift
• Ability to lift, push carry or otherwise move up to 25 lbs

Key Responsibilities

• Deliver the Rothy’s Experience to every customer—a best in class service experience rooted in Rothy’s values
• Drive personal sales and results and contribute to team goals
• Create lasting relationships with our customers by engaging in strong clienteling practices
• Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior
• Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
• Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance