Rothy's

Overview

As Store Manager, you create an exceptional customer experience while keeping daily operations running smoothly. You lead a high-performing, engaged team and ensure the store operates efficiently.

About Rothy's

At Rothy’s, we believe there’s a better way to do business—one that puts the planet and its people first. That’s why we’ve transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel.

Requirements & Eligibility

• 3 - 5 years of progressive retail leadership experience, ideally in a service focused environment
• A proven track record of achieving sales targets and driving business growth
• Good judgment on key work and core issues
• Ability to think critically and exhibit problem-solving skills
• Strong skills in coaching, talent development, and building engaged, high-performing teams
• Operational expertise, including scheduling, payroll, and inventory management
• Availability to work a minimum of 40 hours/week, including peak business days (Fridays, Saturdays, Sundays), holidays, and evening and opening shifts

Key Responsibilities

• Proactively recruit, hire, onboard and develop a strong store team
• Develop team members through in-the-moment feedback, regular floor observations, and consistent 1:1 check-ins
• Maintain a high performance standard by training the team on all SOPs, service expectations, selling skills, and Rothy's product knowledge
• Lead and model Rothy’s Experience through exceptional service and selling from the sales floor
• Build customer loyalty through effective clienteling, working together with the team to strengthen long term relationships
• Drive sales and key performance indicators by setting clear goals, celebrating wins, and holding the team accountable through daily coaching
• Plan and execute weekly, monthly, and annual business strategies to hit sales growth and profit goals
• Manage payroll, staffing, scheduling, and store expenses to meet business goals