Role Overview
The Lead Data Analyst will play a critical role in the CCST team, working in partnership with the Quality Assurance team. The role involves managing client inquiries, analyzing banking datasets, and leveraging advanced data manipulation skills.
About S&p global
At S&P Global Data Quality, we are committed to ensuring the highest standards of data integrity and accuracy. Our work is vital in providing clients with reliable and actionable insights, enabling them to make informed decisions.
Key Responsibilities
- Client Management & Inquiry Resolution: Act as the primary contact for managing and resolving client inquiries, ensuring exceptional service and satisfaction.
- Data Analysis & Insights: Analyse client questions to uncover actionable insights that support strategic business decisions.
- Quality Assurance Participation: Participate in the execution of sampling workflow and quality assurance initiatives to enhance data accuracy and reliability.
- Data Visualization: Design and develop intuitive Power BI dashboards to facilitate effective data visualization for stakeholders.
- Advanced Data Manipulation: Employ advanced SQL and Python skills for comprehensive data manipulation and analysis, driving product enhancement.
Requirements & Eligibility
- Proven experience working with banking datasets and managing client inquiries.
- Proficiency in SQL for data analysis and manipulation.
- Ability to work in varying shifts to accommodate global business needs.
- Bachelor's/ Master’s degree
Required Skills & Tech
SQLPythonSalesforcePower BIData Analysis