Samsara
Customer Success Manager
Overview
Responsible for helping Enterprise customers deploy and adopt IoT solutions for their fleet and industrial assets, owning the customer relationship and ensuring a successful deployment.
About Samsara
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.
Requirements & Eligibility
- Exceptional customer-facing communication skills
- Ability to quickly understand a customer's business
- Comfort explaining technology products to both executives and day-to-day users
Key Responsibilities
- Advise and guide largest customers, ensuring they adopt Samsara and continuously gain business value from products
- Own the customer relationship and ensure a successful deployment of Samsara's solution
- Work alongside and connect Sales, Support, Sales Engineering and Product
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