Sprinklr

Overview

This role is responsible for maintaining and developing optimum cloud infrastructure that ensures stability, scale and performance.

About Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale across every customer touchpoint.

Requirements & Eligibility

• 4-5 years of work experience
• Strong hands-on experience deploying the SaaS products across major cloud providers
• 2+ years’ experience in one or more programming languages - Python/Java/Go/Bash
• Decent skills in configuration management/IAC tools such as Ansible and Terraform
• Good Database management skills including MongoDB, Elasticsearch, MySQL, ScyllaDB, Redis, Kafka
• Strong understanding and hands-on experience of the cloud-native landscape
• Strong system skills with *nix systems administration background
• Candidates must have current and unrestricted work authorization in the country where the role is based

Key Responsibilities

• Identify and proactively come up with solutions to address complex issues and enhance scalability of the systems
• Deploy, automate, maintain, troubleshoot and constantly improve the systems that will keep the backend infrastructure running smoothly
• Maintain and improve continuous integration infrastructure and services
• Help development teams setup and maintain their continuous integration pipeline and tools
• Responsible for peer and junior level review of code/work and ensure sharing of best practices
• Building and maintaining Microservices Architecture in production using Docker and Kubernetes
• Spearhead the design, implementation, and optimization of cloud infrastructure solutions
• Provide mentorship and technical guidance to the cloud engineering team