Synchrony financial

Overview

Reporting to the VP, Growth Surveillance Manager, this role will help lead key process surveillance activities ensuring alignment with the Enterprise Surveillance Standards, designing and executing control testing, providing QA, and driving timely resolution of issues.

About Synchrony financial

Synchrony (NYSE: SYF) is a leading consumer financing company that delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most.

Requirements & Eligibility

• Bachelor's degree with minimum 4+ years in Financial Services industry specializing in reporting, governance, risk management, audit, compliance, or Growth experience; or in lieu of a degree 6+ years in Financial Services industry
• Minimum 2+ years of Audit, Testing, Surveillance
• Minimum 3+ years in consumer banking laws and regulations
• Effective written and verbal communication skills
• Experience applying analytical skills and attention to detail
• Proven ability to work independently and meet deadlines
• Proficiency in Microsoft Office Suite applications
• Deep knowledge of Synchrony Platforms and Systems

Key Responsibilities

• Support the Annual Plan and Quarterly Refresh processes by ensuring WMS artifacts and supporting documentation are complete, accurate, and aligned to Enterprise Surveillance Standards.
• Partner with Process Surveillance VPs to design and implement new control testing, including drafting Test of Design documentation, and overseeing development and execution of Control CTC testing.
• Provide oversight and leadership for complex testing reviews; proactively coach and support team members to ensure quality standards, deliverables, and timelines are consistently met.
• Build and maintain strong stakeholder relationships across Growth; communicate review status, escalate obstacles, and facilitate timely resolution of issues and emerging risks.
• Execute peer and tollgate reviews of testing work products, providing constructive feedback and ensuring adherence to testing methodology and documentation standards.
• Coordinate with Growth Surveillance Leaders to plan and deliver strategic initiatives, including process improvements and implementation of new or enhanced surveillance/testing approaches.