T-mobile

Overview

Mobile Associates work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services, engaging with customers and recommending device and service solutions.

About T-mobile

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k),

Requirements & Eligibility

• High School Diploma/GED
• 6 months of customer service and/or sales experience, Retail environment preferred
• At least 18 years of age
• Legally authorized to work in the United States

Key Responsibilities

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan.
• Approaching service and sales needs with composure, integrity and compassion.
• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
• Support team initiatives and create an inclusive environment