The coca-cola company
Collaboration & Messaging Solutions Engineer
Overview
The Collaboration & Messaging Solutions Engineer is responsible for the design, engineering, optimization, and operational support of modern enterprise collaboration and messaging platforms, serving as a technical subject matter expert across Microsoft 365 collaboration technologies.
About The coca-cola company
The Coca-Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886. It goes beyond new flavors and brands.
Requirements & Eligibility
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline, or equivalent work experience.
- 5+ years of experience supporting enterprise collaboration and messaging environments.
- Hands-on experience with Microsoft 365 services including: Exchange Online; Microsoft Exchange Server (On-Premises); Microsoft Entra ID; SMTP relay and enterprise mail flow management.
- Strong experience supporting hybrid Exchange environments and internal SMTP relay configurations.
- Strong experience with PowerShell scripting and automation.
- Experience supporting hybrid Microsoft environments and cloud transformation initiatives.
- Understanding of enterprise identity, authentication, and security concepts including MFA, conditional access, and email security.
- Experience with ITSM processes including Incident, Problem, Change, and Release Management.
Key Responsibilities
- Design, implement, maintain, and optimize enterprise collaboration and messaging platforms including Microsoft 365, Exchange Online, Microsoft Exchange Server (On-Premises), SMTP relay services, shared mailbox solutions, and cloud-based file collabor
- Administer and support hybrid Exchange environments, including integrations between Exchange Online and on-premises Exchange infrastructure.
- Manage enterprise mail routing, connectors, transport rules, authentication methods, and secure messaging configurations.
- Lead technical assessments, architecture reviews, and solution design discussions.
- Drive modernization initiatives across collaboration technologies, automation, governance, compliance, and service delivery.
- Develop and maintain automation scripts and operational tooling using PowerShell.
- Partner with Cybersecurity and Identity teams to ensure alignment with enterprise security, compliance, and governance standards.
- Provide Level 3 engineering support and lead resolution efforts for complex incidents.
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