Thermo fisher scientific

Overview

The Specialist, Customer Care Invoicing provides active support by validating billing data, addressing invoice-related discrepancies and collaborating with internal partners to maintain process accuracy and service excellence.

About Thermo fisher scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer.

Requirements & Eligibility

• 1 - 4 years of Customer Care billing and invoicing experience
• Excellent written and verbal communication
• Ability to multi-task and meet deadlines
• Problem solving and prioritizing in tasks
• Understanding of accounting and financial concepts
• Strong analytical and quantitative skills and excellent attention to detail
• Proficient in Microsoft Office, including strong Excel skills for data validation and reconciliations

Key Responsibilities

• Timely and accurate processing of billing through all stages from invoice initiation through to invoice submission
• Fully understands, tracks, and meets customer requirements relating to invoice formats, invoice timing, back-up documentation, invoice submissions and other specific contractual requests
• Collaborates effectively with customers and other teams within the organization to ensure timely resolution of all invoicing-related queries
• Supports team with reporting, reconciliations, tracker preparations and data analysis
• Assists in resolution of system and reporting errors
• Assists in training new team members; actively participates in team meetings and trainings
• Handles invoice-specific documentation and validation steps, ensuring accuracy before submission
• Supports monthly invoicing cycles, including batch invoice generation when required