Usaa
Senior Claims Auto Adjuster - Non-Injury
Overview
As a dedicated Senior Claims Auto Adjuster - Non-Injury, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations.
About Usaa
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Requirements & Eligibility
- High School Diploma or General Equivalency Diploma
- 2 years of customer service experience
- 1 year of experience handling low to moderately complex auto non injury liability claims
- Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts
- Experience determining auto liability coverage
- Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations
Key Responsibilities
- Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims.
- Negotiates liability for comparative negligence (claimant or adverse carrier).
- Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
- Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability.
- Analyzes information obtained to establish compliance for regulatory requirements and settlement value.
Disclaimer: Trace Hiring is an independent job board. We are not directly affiliated with Usaa. Please verify all details on the official company application portal.