Visa
Client Engagement Lead
Overview
You will be responsible for shaping and leading transformational client engagements, guiding multidisciplinary teams as they partner with clients to reimagine payment capabilities. This role focuses on enabling emerging business models, digital products, and streamlined processes, leveraging Visa products & offerings, while identifying and addressing any adoption barriers to deliver meaningful client impact.
About Visa
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
Requirements & Eligibility
- 10-12 years of experience in consulting background driving large-scale complex programs with an Advanced Degree (e.g., Masters, MBA, MD)
- Expertise in Visa / Mastercard payment products, preferably with experience managing financial and payment system implementations
- Ability to analyze data sets to identify insights, risks, and improvement opportunities
- Experience working with cross-functional teams that delivered on product requirements, design, development, implementations, testing, training, and support
- Exposure to real world AI use cases in financial services, with an ability to translate opportunities to AI requirements
- Ability to learn new products and systems with minimal training
- Ability to manage multiple work streams simultaneously, along with project milestones, risks and dependencies
- Experience in SDLC processes and tools
Key Responsibilities
- Serve as a thought leader and transformation lead, shaping and program-managing large, complex, and high-impact client engagements with one or more delivery teams, ensuring effective execution and adoption of Visa products, platforms, and solutions a
- Develop and maintain deep expertise across Visa products and solutions, with a strong understanding of the broader strategic context, client priorities, market trends, and revenue objectives
- Act as a functional and technical champion within Visa, advocating for the client’s needs while aligning recommendations with Visa’s product strategy, delivery capabilities, and commercial goals
- Partner with Business, Product, Technology, Operations, Risk, Compliance, and external vendors to define project requirements, align stakeholders, track progress, and build strong cross-functional relationships
- Work closely with UI/UX experts, Solution Architects, and Visa product teams to assess solution options, navigate competing product development priorities and backlogs, and effectively manage client expectations
- Lead the planning, execution, and delivery of projects related to card products - including debit, credit, and prepaid, as well as commercial money movement solutions, ensuring delivery within agreed scope, timelines, budgets, and project plans
- Identify, assess, and address adoption barriers, including process, technology, operational, and stakeholder challenges, to ensure successful client implementation and measurable business impact
- Promote and increase the use of generative AI to optimize daily work deliverables, improve delivery efficiency, and share knowledge, tools, and best practices across teams
Disclaimer: Trace Hiring is an independent job board. We are not directly affiliated with Visa. Please verify all details on the official company application portal.