Ciena

Overview

Accounts Receivable Billing Specialist plays a key role in ensuring accurate and timely invoicing, billing compliance, and accounts receivable operations across global regions. The role contributes to financial accuracy through detailed reconciliation, contract review, and collaboration with internal and external stakeholders.

About Ciena

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social,

Requirements & Eligibility

• Postgraduate degree OR Bachelor of Commerce
• 2+ years of relevant industry experience
• Previous experience in accounts receivable analysis, reporting, billing, issue resolution, and cash collection across US, Canada, EMEA, CALA, and APAC regions
• Exposure to complex billing structures
• Application of accounting practices and utilization of Oracle R12 and Microsoft Excel

Key Responsibilities

• Process daily customer invoicing using purchase orders, shipping reports, receivable reports, and contracts.
• Review customer contract requirements and ensure invoices align with billing and payment terms.
• Coordinate with internal teams, customers, and local accounting firms to meet local billing requirements.
• Investigate and resolve account discrepancies by gathering information from relevant stakeholders.
• Complete billing and invoicing activities within established deadlines.
• Maintain accurate and complete accounts receivable records and reporting.
• Create and distribute documentation for new or updated accounts receivable processes.